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Revenue Management

Occupancy %

The proportion of available rooms a hotel actually sold — the volume half of RevPAR.

Academic definition

Occupancy percentage measures the proportion of a hotel's available room inventory that was sold over a given period. It is calculated by dividing rooms sold by available rooms and multiplying by one hundred, where available rooms equals total physical rooms multiplied by the number of nights. Occupancy is one of the two primary drivers of RevPAR, the other being Average Daily Rate, and the two are read together because each can move at the expense of the other. A property can lift occupancy by discounting heavily, or protect rate while accepting lower occupancy. Occupancy also underpins the Market Penetration Index, which compares a hotel's occupancy to that of its competitive set. As a volume measure it says nothing about the rate achieved or the cost of the business booked, so it is never interpreted in isolation from rate and profitability metrics.

Occupancy % = Rooms Sold ÷ Available Rooms × 100

Rooms Sold = occupied rooms · Available Rooms = total rooms × nights

Worked example

A hotel sells 1,125 room-nights out of 1,500 available. Occupancy = 1,125 ÷ 1,500 × 100 = 75%. The same 75% reached by discounting can hide a worse profit position than 65% held at full rate.

Working sheet
Occupancy %75 %

The ProfitPAR™ lens

Occupancy is the most seductive vanity number in the building. A full hotel feels like a winning hotel, but occupancy counts heads, not rupees, and certainly not retained rupees. Filling the last ten rooms through an OTA at 22% commission with a discounting promotion can lift occupancy and lower profit at the same time. The honest question is never "how full are we?" but "what did the rooms we filled actually keep?" ProfitPAR™ treats occupancy as an input, not a goal — every sold room is weighed against the cost of selling it, and an empty room is sometimes worth more than a discounted one that arrives with breakfast and a commission attached.

A full house that paid commission on every key is a quieter kind of empty.

Measure what each room actually keeps.

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Worked examples use illustrative figures in Indian Rupee (₹) with lakh/crore conventions. They are composite and representative, not drawn from any single property. ProfitPAR™ is a trademark of Sibasish Misra.